Mon - Fri: 7:00am - 6:00pm
Sat: 9:00am - 6:00pm
Sun: Emergencies

Payment Policy

Our professional fees reflect the quality of health care that our veterinary team provides for your pet.    We utilize the best equipment, the safest drugs and vaccines, and employ highly motivated doctors and technicians to provide your pet with the highest quality of care.  All professional fees are due at the end of your appointment.  Our payment options include:

  • Cash
  • Check
  • Debit
  • Visa
  • Mastercard
  • American Express
  • Discover
  • CareCredit
  • Pet Insurance – we still require your payment of your medical bill, but we will happily help with any of the paperwork needed by the insurance company for reimbursement

Our entire veterinary team understands you want what is in the best interest of your pet.  Sometimes the costs associated with these decisions can be difficult to understand.  After gathering the patient’s history and performing a physical examination, our veterinarians will provide you with a detailed treatment plan, which outlines the proposed diagnostics, treatments, and associated cost.  As with human medicine, veterinary medicine has had amazing advances which enables pets to live longer and receive much more sophisticated and complete care.  We aim to offer several different treatment plans which allows you to direct the level of care desired.

If your pet must be admitted (inpatient) and for elective procedures, we require the owner to pay the low end of the treatment plan as a deposit. The remainder of the charges are due when your pet is released.  In all instances, we make every effort to charge fair and reasonable fees.  For hospitalized patients, your veterinarian will update you daily with a progress report on your patient as well as your current charges and balance.  We encourage you to discuss payment methods and fees before services are performed.

We are often asked about “payment plans.”  We don’t have any in-house payment plans, but we do accept CareCredit.  You can apply for CareCredit online or at our hospital.  It is accepted at a variety of Veterinary, Dental, and Medical Practices.  CareCredit works just like a regular credit card, but without high interest rates, annual fees or pre-payment penalties.